Effective Date: March 15 2026
Last Updated: March 15 2026
 

ProxyViz Inc. (“ProxyViz”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a respectful, transparent, and secure manner.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request information, purchase products or services, or otherwise interact with us online.
 

By using this website, you agree to the terms of this Privacy Policy.
 

1. Who We Are

ProxyViz Inc. provides inspection and measurement products and related services for well industry applications.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
 

ProxyViz Inc.
Attn: Privacy Officer
5603-180 University Ave.
Toronto, ON, Canada, M5H 0A2
Support@Proxyviz.com
1-519-658-3078
 

2. Information We Collect

We may collect the following types of personal information:

Information You Provide

We collect information you voluntarily provide to us, including when you:

• fill out a contact form;

• request a quote;

• place an order;

• request service or support;

• subscribe to updates or marketing communications;

• email or call us.

This information may include:

• name;

• company name;

• email address;

• phone number;

• mailing or billing address;

• job title;

• details about your inquiry, order, or service request;

• any other information you choose to provide.

Information Collected Automatically

When you use our website, we may automatically collect certain technical and usage information, including:

• IP address;

• browser type;

• device type;

• operating system;

• pages viewed;

• time spent on pages;

• referring website;

• approximate location based on IP address;

• cookie and analytics data.
   

3. How We Use Your Information

We may use your information to:

• respond to inquiries and quote requests;

• provide products, repairs, support, or other services;

• process orders and transactions;

• send updates about orders, service, or warranty matters;

• improve our website, products, and customer experience;

• analyze website traffic and performance;

• send promotional or marketing communications, where permitted;

• maintain security and prevent fraud or misuse;

• comply with legal, regulatory, or contractual obligations.
   

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, understand user activity, and help us improve the site.

These technologies may be used to:

• remember preferences;

• support basic website operation;

• measure traffic and performance;

• understand how visitors use the website;

• improve content and marketing effectiveness.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.
 

5. Marketing Communications

If you choose to receive marketing emails from us, we may send you updates about products, services, promotions, or company news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing communications, we may still send you service-related or transactional communications, such as replies to inquiries, order updates, invoices, shipping notices, or warranty information.
 

6. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business and website, including service providers that assist with:

• website hosting;

• payment processing;

• shipping and fulfillment;

• email communications;

• analytics;

• customer relationship management;

• IT and technical support.

We may also disclose information where required or permitted by law, including in response to legal requests, court orders, regulatory requirements, or to protect our legal rights.

If ProxyViz Inc. is involved in a merger, acquisition, sale, financing, or other business transaction, your information may be disclosed as part of that process.
 

7. Data Storage and Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to:

• provide products and services;

• maintain warranty, tax, and accounting records;

• comply with legal obligations;

• resolve disputes;

• enforce agreements.

When information is no longer required, we will securely delete, destroy, or anonymize it where appropriate.
 

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
 

9. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
 

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to personal information we hold about you;

• request correction of inaccurate information;

• withdraw consent to certain uses of your information;

• request deletion of your personal information, where applicable;

• ask questions about how your information is handled.

To make a privacy-related request, please contact us using the contact information listed above.
 

11. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children through our website.
 

12. International Processing

Your information may be stored or processed in Canada, the United States, or other jurisdictions where we or our service providers operate. By using our website or submitting information to us, you understand that your information may be transferred to and processed in jurisdictions outside your home location.
 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or website practices.

Any updates will be posted on this page with a revised “Last Updated” date.
 

14. Contact Us

If you have any questions about this Privacy Policy or how ProxyViz Inc. handles personal information, please contact us:
 

ProxyViz Inc.
Attn: Privacy Officer
5603-180 University Ave
Toronto, ON, Canada, M5H 0A2
support@proxyviz.com
1-519-658-3078